I was thrown under the bus today regarding four bookings that the client swore blind, in spite of me keeping all my sent paperwork stating otherwise, I had organised wrongly elsewhere. But they are a huge corporate client so there was much apologising for me wrongly thinking stated pickup was in fact where pickup would happen and nobody fucking apologised to me.
I rage cried myself into a migraine in the ladies loo and told them I was going home for the rest of the day to bed, which is where I have spent the afternoon, nursing my rollercoaster stomach and anvil pounding head.
(I don’t understand how I am the scapegoat in this as all of my emails specifically say where the vehicles are being picked up from, even including the original email quote, which I asked the client to make sure all the details were correct in, before I went ahead and did the booking. One of my workmates even overheard me talking about the pickup point and the client didn’t contradict me. I sent her a freaking map, which showed the airport and where the vehicles would be picked up from! I gave her contact numbers which are metropolitan, not regional!
She obviously didn’t look at any of it and my supervisor apologised for me!)
God, I am SO glad I am leaving.